Terms of service

Please read these terms of service carefully before using contact@christiangraciel.com

The term “christiangraciel.com ”, “Christian Graciel”, we, us refers to the owner of the website and the terms you refers to the user or the viewer of the website.

Christaingraciel.com reserves all the right to revise these term and conditions from time to time without notifying the user.


Conditions of Use

Every time you visit contact@christiangraciel.com, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Services overview

christiangraciel.com is an online store which provides an online shopping and delivery of designer handbags, jewelry and accessories.


Privacy Policy

Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.


Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Christian Graciel  and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Christian Graciel. Other parties are prohibited from re-publishing or other uses in the form of information, images or the name of Christian Graciel or logo in any form without written permission.


Accuracy of information on the site

We do our best to ensure that information on contact@christiangraciel.com is complete, accurate and current. Despite our efforts, however, information on the site may occasionally be inaccurate, incomplete or out of date. All specifications, products, descriptions and prices of products on the site are subject to change at any time without notice, including in respect of prices and availability of items. We make all reasonable efforts to accurately display the attributes of our products. However the actual aspect or colour  of the item might depend on your computer system, and we cannot guarantee that your computer will accurately display the item. We do not warrant the accuracy or completeness of the information, content or materials provided through the site.

The inclusion of any products or services on the site at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.


Terms of sale

By placing an order with us, you are offering to purchase a product, representing that you are of legal age to form a binding contract, and representing that all information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of an order confirmation does not constitute our acceptance of an order. We retain the right to refuse any order request made by you.

Unless agreed otherwise, any warranties provided in relation to Products only extend to you on the understanding that you are a user and not a reseller of those Products.

Pricing and Payment terms

All items listed on contact@christiangraciel.com will be sold at the prices indicated in the website. All prices are in US Dollars currency (USD). Please note that our prices do not include GST* or any import custom and duties charges.

Christian Graciel allows buyers to use various forms of payment. We accept payments by Visa, Mastercard. We also accept payments via PayPal Services.


Goods will be shipped via courier. Once Payment has been received and processed, goods will be shipped. Read Shipment Information  and Conditions for full details.




The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the newsletter on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails for updates, new collections, sales and discounts. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Hyperlinking to our Content

We use third parties to help you have a better experience on this Website.

Where we provide a hyperlink to a third-party website, we do so because we believe in good faith that such a website contains or may contain material which is relevant to that on our website. Such a hyperlink does not signify that Christian Graciel  has reviewed or approved of the connected third-party’s website or its contents. In certain instances, a hyperlink may connect you to a third-party’s website containing views contrary to those expressed on our website or otherwise held by Christian Graciel.

Christian Graciel is not responsible for the content of any other website, including any website through which you may have gained access to our website or to which you may gain access from our website. We do not accept any liability in connection with any such sites or links.


Applicable Law

These Terms and Conditions shall be governed by and constructed in accordance with the laws of the Republic of Indonesia, without regard to the conflict of law provisions thereof. The United Nations Convention on Sale of Goods shall not apply and expressly excluded.

Mediation and Disputes


If either Party is not satisfied with the other party’s performance of its obligation, a written description of the problem shall be provided to the other party or a good faith effort to resolve the problem via non-binding mediation shall be made by both parties.

When resolution of problem is not reach, then both parties may take the recourse of institutional arbitration.   The arbitration proceeding shall be governed by the Arbitration and Conciliation Act 1996 and language of the arbitration shall be English.


User Account


You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use.

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

When you access, transmit, upload, post, e-mail or otherwise make available data, text, photographs, graphics, images, messages or other materials (“User Content”) on the website, you are entirely and solely responsible for such User Content. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, e-mailing or otherwise making available on the website User Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable. In addition to the above, you agree not to transmit, upload, post, e-mail, or otherwise make available any software viruses, unsolicited or unauthorized advertising, solicitation or promotional material, including chain letters, mass mailings, or any form of “spam”. You further agree not to impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity. You agree not to stalk or harass or encourage harassment of another, or harm any third party including harming minors in any way. You understand and take responsibility to avoid intentional or unintentional violation of any applicable local, state, national or international law; or collect or store personally identifiable data about other users.


Force Majeure (events beyond our reasonable control)

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any event which is beyond our reasonable control.



We encourage you to share your experience with us. For any feedback, query or complaint, you may reach us at christiangraciel.com

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